Trauma
Care Continuum

TCC

Components

Post-collision
Prehospital

Component 4: Dispatch Centres

Definition

Agencies that identify and prioritize health care needs, dispatch the necessary resources, provide support services and route victims to the appropriate care facility.

Clientele

Trauma victims who require initial care and transport to a health care facility.

Goal

Effectively handle distress calls, establish priorities and dispatch optimum resources to aid victims.

Sample Measures

The establishment of dispatch centres.

Health and social services agencies determine distinct service corridors and zones for each care facility in the Trauma network.

The MSSS sets performance standards for dispatch centres.

Pre-collision Collision Post-collision

Prehospital

Hospital

Readaptation